Terms and Conditions

These Terms and Conditions apply to the use of the website and services of proofshield.app. Our offering is directed exclusively at entrepreneurs within the meaning of Section 14 BGB, legal entities under public law and special funds under public law (B2B). Contract conclusion with consumers (Section 13 BGB) is excluded. Therefore, there is no statutory right of withdrawal.

The provider is:

proofshield.app provides a digital, subscription-based online service (Software-as-a-Service). The exact scope of services follows from the current product description on the website.

The contract is concluded when the user selects a paid subscription plan, completes the order process and the payment has been successfully processed through Stripe. The Data Processing Agreement (DPA) is concluded at the same time as the main contract.

We offer monthly and quarterly subscriptions as well as a limited Founder Pilot offer with a term of 90 days. The current prices, terms and conditions are displayed on the website.

Billing is handled via Stripe. Stripe's additional terms and privacy provisions apply in the context of payment processing.

The user is obliged to keep access credentials secure and not grant unauthorized third parties access.

Use must not be abusive, unlawful or carried out in a way that impairs the security or functionality of the platform. The user is legally responsible for the content they upload (for example screenshots and customer data) and confirms that they have the necessary rights and consents (for example testimonial approvals).

We provide SaaS service availability of 99.0% as an annual average. This excludes times during which the server is unavailable due to technical or other issues outside our sphere of influence (force majeure, fault of third parties), as well as planned maintenance.

We are fully liable for intent and gross negligence as well as for damages arising from injury to life, body or health. For slight negligence, we are liable only for breach of an essential contractual obligation (cardinal obligation), the fulfillment of which enables proper performance of the contract in the first place. In this case, liability is limited to the typical, foreseeable damage. Liability for data loss is limited to the typical restoration effort that would have occurred if regular and risk-appropriate backup copies had been made.

Subscriptions may be terminated according to the periods specified on the website.

We may update these Terms where legally permissible and necessary for the operation of the platform.

German law applies. If individual provisions are invalid, the validity of the remaining provisions remains unaffected.